Mark Banks of Firbanks PC Maintainance

Companies are increasingly reliant on their computers and IT systems. Most take them very much for granted until something goes wrong when they are elevated from the status of useful to business critical!

It's easy to see why; as soon as your staff are no longer able to work you are paying them to twiddle their thumbs! Worse still loss of data affects vital business assets including customer records, financial data and all sorts of time saving and essential business systems.

An American Survey by Ontrack in 2002 was even able to put it in terms of loss by business function. If lost data has to be recreated this is likely to mean a huge distraction to the business in terms of the following amount of days lost:

Sales & Marketing 19 days
Accounting 21 days
Engineering 42 days

However, the full financial impact is likely to be more dramatic. The complete picture includes loss of revenue, loss of customers, low productivity, low staff morale, legal action and worse, possibly the loss of your entire business.

The ability to recover from critical data loss can mean the difference between business survival and closure. Reports indicate that up to 80% of companies without well-conceived data protection and recovery strategies go out of business within two years of a major disaster.

So it goes without saying that you need 3 things in place

· Effective IT Systems that run smoothly and safely

· Rapid response and Support when things go wrong

· Flexible Specialist Services that suit the size and needs of your company

And basically that's what we have been all about for the past 9 years - hence the name Firbanks IT - Systems, Support and Services